Licensed Customs Broker · C.B. No. 11/2642

Freight Forwarder & Licensed Customs Broker

One Team From Booking to Clearance

Most forwarders hand your customs work to an outside broker. We hold our own licence, so the team that moves your cargo also clears it — fewer handoffs, fewer delays.

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Ocean Freight Specialists

Cost-Effective Sea Freight Solutions

Our ocean freight service is tailored for cost-effectiveness, reliability, and safe FCL & LCL delivery across all major global sea routes.

Ocean Freight Get a Quote

Air Freight Forwarding

Fast & Secure Air Cargo Worldwide

Comprehensive air freight forwarding ensuring efficient, time-critical, and door-to-door delivery across all major international airports.

Air Freight Get a Quote

Customs & Compliance Experts

Customs Cleared In-House, Not Outsourced

Under our own customs broker licence we classify, file and clear your imports and exports ourselves — with documents checked before they reach customs.

Customs Clearance Our Services

Road & Warehousing Solutions

India-Wide Inland Logistics Network

Pan-India road freight, warehousing, and distribution — connecting every corner of India to the world through reliable and safe transport.

Road Freight Warehousing

AEO Certified
WCA & JCtrans Member
8 Offices Across India

Aerial view of a container port with vessels at berth

Container vessel sailing through open sea

Cargo aircraft in flight above the clouds

Customs and shipping documents being prepared

Container being loaded onto a truck in a container yard

Licensed Customs BrokerC.B. No. 11/2642

Single-windowAir · Sea · Road

100⁺

Years Cumulative Industry Experience

1,000⁺

Projects Completed

1,000⁺

Happy Clients

Offices Across India

Accredited &
recognised by

Why SmartLink

Most Forwarders Stop at the Port. We Clear It Too.

On a typical shipment, your forwarder and your customs broker are two different companies. Every handoff between them is a chance for a delay, a missed document or a blame game. SmartLink holds its own customs broker licence, so one team carries your cargo from booking to clearance.

The usual way

Forwarder + outside customs broker

Customs work passed to a second company after booking
Documents checked late, often once the cargo has already landed
Two teams and two contacts to chase for one shipment
When cargo is held, each side points at the other
Status updates only when you call and ask

The SmartLink way

Forwarder and licensed customs broker in one

Customs filed in-house under our own licence, C.B. No. 11/2642
Documents checked by the team that will file them, before the cargo moves
One team and one point of contact, booking to delivery
One company accountable for the outcome — no one else to blame
Every shipment on our online tracking portal, any time

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What We Offer

End-to-End Logistics Services

SmartLink provides a single-window operation for the entire range of international freight forwarding services — tailored to your unique supply chain requirements.

All Services

Air Freight

Fast, Reliable Global Air Cargo

Comprehensive air freight solutions for efficient, secure and timely movement of your cargo across all major international airports — from door-to-door deliveries to airport-to-airport consolidation.

Door-to-door & airport-to-airport delivery
Time-critical & express shipments
Dangerous goods handling (IATA certified)
Real-time cargo tracking

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Ocean Freight

Cost-Effective Sea Freight Solutions

Our ocean freight service is valued for cost-effectiveness, reliability and safe delivery. We handle FCL and LCL shipments with precision and care across global sea routes.

FCL & LCL shipments
NVOCC operations
Reefer & hazardous cargo
Port-to-port & CFS services

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Road Freight

Safe & Efficient Inland Transport

We deliver your cargo anywhere in and around India by road and rail, through a safe, cost-effective inland network connecting all major industrial hubs and ports.

Pan-India road network coverage
ODC & project cargo movements
Temperature-controlled transport
GPS-tracked fleets

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Multimodal Transport

Seamless Multi-Mode Logistics

We combine two or more modes of transport — sea, air, road and rail — under a single contract to deliver the most efficient, cost-effective solution for complex supply chains.

Sea-Air & Road-Sea combinations
Single point of responsibility
Optimised transit time & cost
End-to-end shipment visibility

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Steel coils being lifted from a trailer onto a vessel

Break Bulk & Chartering

Heavy-Lift & Vessel Chartering

SmartLink specialises in handling heavy-lift, out-of-gauge and un-containerised break bulk cargo through custom vessel chartering and port logistics.

Full & part vessel chartering
Heavy lift & project cargo handling
Supervision at origin & destination ports
Lashing, chocking & marine surveying

Explore Break Bulk

Racked warehouse interior with palletised cargo

Warehousing & Distribution

Strategic Storage & Distribution

Secure, strategically located warehousing and distribution designed to optimise your supply chain, reduce transit times and lower overall logistics costs.

Bonded & non-bonded warehousing
Pick & pack, labelling services
Inventory management system
Last-mile distribution across India

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Over-dimensional project cargo on multi-axle trailers

Projects & Exhibition

Project Cargo & Exhibition Logistics

Specialised project logistics and exhibition cargo services — handling heavy machinery, plant relocations and trade-fair shipments under strict timelines.

Turnkey project cargo management
ATA Carnet & temporary import filing
Route surveys & permits
International exhibition cargo handling

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Customs paperwork being reviewed and signed

Customs Clearance

Expert Customs Brokerage

As a licensed customs broker (C.B. No. 11/2642), SmartLink offers comprehensive clearance for both imports and exports, with full compliance on every regulatory requirement.

Import & export clearance
Duty drawback & refund processing
AEO & MSME compliance
DGFT & FSSAI coordination

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Cargo Insurance

Marine & Cargo Insurance

Protect your shipments against unforeseen transit risks with flexible cargo insurance covering loss, damage, theft or general average across ocean, air and surface freight.

All-risk marine & cargo cover
Door-to-door transit protection
Competitive premium rates
Streamlined claim settlement support

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Exim Consulting

EXIM Consulting & Documentation

Expert guidance through foreign trade policy, customs regulations and export incentive schemes, so your operations stay compliant while maximising incentives.

DGFT licensing & scheme advisory
RoDTEP & duty drawback consulting
Certificate of Origin & FTA guidance
Classification & valuation audits

Explore Exim Consulting

Port worker overseeing vessel operations

100+ Years Cumulative
Experience

About SmartLink

Customs Expertise, End-to-End Logistics

SmartLink Trans-Freight Pvt. Ltd. is a Licensed Customs Broker (C.B. No. 11/2642) and international freight forwarder, headquartered in Navi Mumbai with eight offices across India. For over 20 years, our people have worked alongside Indian industry — pharmaceuticals, engineering, textiles, chemicals and retail.

Air, sea and road freight, warehousing, cargo insurance and customs clearance all sit under one roof, so you deal with one team while you concentrate on your business.

Cost Optimisation

Strategic routing to minimise your logistics spend

Reduced Transit Time

Fastest connections across all freight modes

Online Shipment Tracking

Follow every shipment on our tracking portal

Compliance Assured

Licensed broker, IATA & FIATA certified

About Us Call Anytime+91 22497 95990

How We Work

One Accountable Partner, Enquiry to Delivery

A single-window process that keeps your shipment moving and keeps you informed at every step.

01
Consult & Plan

Share your cargo, route and timeline. Our specialists design the right mix of modes and give you a clear, competitive quote.
02
Document & Comply

Our customs team checks your invoices, packing lists and classification before the cargo moves — the same team that will file them with customs.
03
Move & Monitor

Your cargo moves by air, sea, road or rail through our network, and you can follow every milestone on our online tracking portal.
04
Clear & Deliver

We clear customs under our own licence, arrange last-mile transport and confirm delivery — one accountable team, start to finish.

Already shipping with us? See where your cargo is right now.

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How We Handle It

Difficult Shipments, One Team End to End

Every client's cargo is different. These are some of the situations importers and exporters bring to us, and how freight, documentation and customs stay with one team from start to finish.

Engineering · Project cargo

Heavy machinery for a new plant

The challenge: oversized equipment that won't fit a standard container, a fixed installation date, and a project import to clear through customs.

Route survey and permits before the cargo is booked
Heavy-lift or break-bulk vessel space, with lashing and port supervision
Project customs clearance filed in-house under our licence
Over-dimensional road move from port to site

Projects & Exhibition

Pharmaceuticals · Export

A time-critical, temperature-sensitive export

The challenge: high-value cargo that must stay in its temperature range and make a specific flight, where a document error means a missed departure.

Temperature-controlled air freight and direct airline booking
Export documents checked by the team that files them
Export clearance and airport handling with no handoff
Cargo insurance tailored to high-value shipments

Air Freight

Food & retail · Import

Food imports that need FSSAI and quarantine clearance

The challenge: several authorities to satisfy, where one wrong label or certificate can keep cargo at the port and run up charges.

Labelling and certificates reviewed before the goods ship
FSSAI and Plant Quarantine clearances coordinated by our customs team
Bonded storage while clearances are completed
Pan-India distribution once the cargo is released

Customs Clearance

Textiles · Export incentives

Exporters missing out on duty refunds

The challenge: duty drawback and RoDTEP benefits lost to small errors in the shipping bill, or claims that are never filed.

Shipping bills filed in-house with the right classification
Duty drawback and RoDTEP claims prepared and followed up
Certificate of Origin and free trade agreement guidance
Advice on DGFT schemes such as EPCG and Advance Authorisation

Exim Consulting

Have a shipment like one of these, or something harder?

Talk to Our Team

Operating Locations

8 Offices Across India

Each of our locations provides local solutions, delivered by experienced people who understand your commercial and operational needs. Together, they constitute a network that gives you a decisive edge.